Booking: Ensure your booking is confirmed in advance through our website or by calling +255 775 443 344. This helps us to manage appointments effectively and ensure that you have a seamless and pleasant experience.

Arrival: Please arrive 15 minutes before your appointment to relax and prepare for your experience. This allows you time to check in, change, and begin your session without feeling rushed.

Attire: Wear comfortable clothing to the Hammam to begin your experience in a relaxed state. Before you start your treatments, special thongs/underwear will be provided for your convenience. We prioritize and respect your privacy at all times, ensuring a comfortable environment for everyone. Also, disposable slippers are provided as well. Kikois bathrobes are available in your dressing room for you to use.

Services: We only provide hamam services and nothing extra. Our therapist will stop treatments immediately if any inappropriate behaviour occurs. Please note that no sexual services are offered, and any such requests will not be tolerated.

Silence: Maintain a quiet and serene environment for the relaxation of all guests. Speaking softly or refraining from conversation helps to preserve the tranquil atmosphere that is essential for a refreshing experience.

Personal Belongings: Secure your valuables in the lockers provided. Zanzibar Hamam is not responsible for lost or stolen items. Please take care to lock away all personal belongings to avoid any inconvenience.

Health: Inform the staff of any health conditions or special needs before your appointment. This information is crucial for us to tailor your experience to your specific requirements and ensure your safety and comfort.

Hydration: Drink plenty of water before and after your session to stay hydrated. The heat and steam can dehydrate, so it is important to replenish your body’s fluids to enjoy the benefits of the Hamam fully.

Respect: Respect the privacy and space of other guests. Everyone is here to relax and rejuvenate, and mutual respect enhances the experience for all.

Cleanliness: Shower before entering the hammam areas to maintain hygiene. This helps keep the facilities clean and ensures a pleasant environment for everyone.

Relaxation: Enjoy the tranquillity and rejuvenation of your hamam experience. Allow yourself to unwind and fully immerse yourself in the peaceful and refreshing ambience that we strive to create.